Virtual PBX

What is a Virtual PBX?

It is a cloud telephony system that forever changed the way companies communicate, because it allows to make and receive calls from anywhere.

Unlike traditional telephone lines, Virtual PBX uses the Internet to manage calls, making it an essential tool for any business that seeks efficiency, flexibility, cost savings and is at the forefront of technology.

A Virtual PBX is a scalable solution that adapts to the needs of each company, regardless of its size or sector.

A Virtual PBX is a scalable solution that adapts to the needs of each company, regardless of its size or sector.

Why is hiring a Virtual PBX essential to your company?

Virtual PBX is no longer an option, they became a need for companies seeking to stand out in an increasingly competitive market. There are reasons to add this technology to your business and here we explain:

100% cloud services

Access your phone system from anywhere, you only need Internet connection. This makes a Virtual PBX ideal for remote equipment or multi-headquarters companies.

Save costs on your invoice

Say goodbye to the expensive traditional telephone infrastructure. With a Virtual PBX, you reduce hardware, maintenance and call costs.

Easy and fast integration

GT-Phone technology is compatible with the tools you already use, such as Virtual PBX, email and management applications. With GT-Phone Virtual PBX you connect everything in one place.

Improving productivity

Advanced functions such as Call Forwarding, Voicemail, waiting tails and interactive menus optimise customer attention and workflow.

Total personalization

Configure the system according to your company's specific needs. From the extension assignment to the creation of custom messages, you decide how it works.

Overall availability

All your calls are guaranteed, no matter if they are local or international. The service is housed in the cloud and thanks to it do not lose connection with your customers no matter where in the world they are.

Increased productivity

Optimizes customer attention and internal communication with advanced functions such as Virtual PBX, waiting queues, detours and other functionalities.

Business sectors that need a Virtual PBX

Small and Medium Enterprises (PyME) and large corporations find in IP technology an effective solution for their communications. If you manage multiple calls daily, a Virtual PBX makes a difference.

If your company is part of one of these sectors, you need virtual numbers:

Retail and e-commerce

Online commerce requires smooth communication with customers and suppliers. With a Virtual PBX, you can manage orders, queries and claims efficiently, without losing any calls and improving sales conversion.

• Manage a high volume of calls, especially in high seasons.
• Offer personalized attention with interactive menus.
• Improve customer experience with quick and professional responses.

Professional service companies

To maintain a professional image you need a seamless IP phone system. A switchboard allows you to handle several lines and divert calls to the right team at every moment.

• Produce a professional image.
• Manage multiple customers without losing important calls.
• Access call recordings to keep an accurate record of conversations.

Health and welfare

You run a clinic, a hospital or a clinic? So you know that dating coordination and patient care is a vital factor. A centre facilitates shift programming, call address and internal communication of medical equipment.

• Centralize patient calls on a single line, avoiding time losses and confusion.
• Programming automatic dating reminders through voice messages or SMS.
• Guarantee the privacy and security of communications between your medical team and patients.

Logistics and transport

Coordinates routes, shipments and services to your customers effectively thanks to the benefits of Virtual PBX GT-Phone.

• Manage calls from customers and suppliers.
• Optimizes the tracking of shipments.
• Keep a smooth communication between the different departments of the company.
• It facilitates transport delivery and programming without losing opportunities.

Hotels and tourism

It manages reservations, serves guests and achieves efficient communication between departments, all by just raising a phone. A Virtual PBX allows you to centrally manage calls and ensure excellent customer experience.

• It manages reservations, consultations and complaints from customers in an organized manner.
• It offers multilingual attention to adapt to international tourists.
• It centralizes communications between headquarters, hotels or restaurants.

Online education and training

Educational institutions and online academies require efficient communication channels for students and teachers. A centralite facilitates contact, consultation management and registration administration.

• He attends student consultations efficiently.
• It organizes conferences or virtual classes through integrations with tools such as Zoom or Microsoft Teams.
• It manages internal communication between teachers and administrative staff.

Hire a Virtual PBX today

The way your company manages their calls says a lot about their efficiency and professionalism. With a Virtual PBX, you raise your business communication thanks to an advanced IP telephone system that provides you with telephone lines and numbering without physical infrastructure.

Having a Virtual PBX is not a luxury, but a strategic need. It improves your customers' experience, optimizes internal processes and allows your team to work more independently and efficiently.

Ready to transform the way your company communicates?

Transform your company's communication today. Ask for information and take the first step towards a smarter telephone!